- Industry
- Government & Governance
- Service
- Portal & Systems Design
- Timeline
- 8 Weeks
Project Overview
We designed a user friendly, centralized 
digital platform for SBCA to transparently streamline building approvals, tracking, 
documentation, and 
operational management.
The Challenge
Simplifying Complex Regulatory Workflows
Building applications involves stages, documents, approvals, and verification. The goal was to create a system that reduces manual effort and improves transparency and efficiency.
01
Difficulty tracking
Record
02
Dificult Product
Discovery
03
Manuall Application
Processing
04
Limited Proces
Visibility
05
Poor Customer
Engagement
01
Difficulty tracking
Record
02
Dificult Product
Discovery
03
Manuall Application
Processing
04
Limited Proces
Visibility
05
Poor Customer
Engagement
Solution
Building A Smarter Management System
We created a platform that organizes applications, approvals, and documentation into one system, allowing teams to manage operations efficiently.
Improve Transparency
We developed a system that provides better visibility into applications, certificates, and verification processes through dashboards, reports, and digital tracking, ensuring accurate records and improved operational clarity.
Manage Applications
We designed clear approval workflows that help departments review documents, verify information, and complete decision-making processes efficiently with better coordination and faster processing.
Streamline Approvals
We created a structured application management experience where teams can review submissions, monitor progress, and handle building-related requests through organized workflows with improved tracking and control.
Process
From Regulatory Needs To Digital Workflows
We focused on understanding operations, mapping approval journeys, and designing an efficient system for building management.
Discovery
Research
Design
Development
User Research
Understanding Citizens & Building Inspectors
We researched citizens, architects, and government officials to design a trusted portal that simplifies compliance.
Irfan Sheikh
34 YearMaleBuilder
Ahmed manages construction projects and requires a reliable platform to submit applications, upload documents, monitor approval status, and receive updates throughout the process.
Main Goal
Complete building approval processes quickly with clear visibility..
Frustration
Unclear application status, Difficulty managing documents, Delays in approval communication, Lack of centralized information
Ali Kamran
34 YearMaleRegulatory Officer
Usman reviews building applications, verifies documents, and manages approval workflows. He needs efficient tools to process requests and maintain accurate records.
Main Goal
Review applications efficiently and maintain regulatory accuracy.
Frustration
Managing large application volumes. Manual document checking. Difficulty tracking pending cases. Limited reporting visibility
Information Architecture
Structuring A Transparent Building Control System
The architecture maps citizen-facing permit applications to staff review workflows — providing a clear path from submission to approval across all SBCA services.
Wireframes
Creating The Foundation For Complex Workflows
Wireframes helped define the system structure, information hierarchy, and user flows before creating the final interface for efficient administrative operations.
Visual Style
Creating A Professional Digital Governance Identity
The visual system was designed to communicate reliability, accuracy, and efficiency through a clean interface, structured layouts, and consistent components.
Typeface
Manrope
Regular16px
Medium20px
Bold24px
Italic12px
Colors
Primary
#047857
White
#ffffff
Grey
#F4F1F1
Dark
#191D23
Primary
#047857
White
#ffffff
Grey
#F4F1F1
Dark
#191D23
Icons
Component
Final Design
Turning Regulation Into Simple Digital Workflows
The final experience brings together building permits, verification tools, and citizen services into one accessible portal.
Testimonial
Client Perspective On The Experience
The feedback highlights the collaboration, design approach, and how the final system supports SBCA’s goal of improving operational efficiency through digital transformation.
This platform brings a new level of efficiency to our building management processes. By digitizing applications, approvals, and record management, it helps our teams work more transparently while creating a structured system for better decision-making and operational control.
Muhammad Faisal
Admin - SBCA
The system transforms how we manage building records and approval workflows. It provides a centralized platform for tracking applications, verifying information, and improving coordination between departments, making the entire process faster and more reliable.
Engr. Ahmed Khan
Assistant Director - SBCA
Credits
People Behind The Experience
Created by our team in collaboration with SBCA technical and regulatory officers.
Abdul Sherjeel
Team Lead
Rana Zaeem
Software Engineer
Abdullah Sheikh
Frontend Engineer
Syed Muhammad Ahmed
Ui Ux Designer
